A tracking number will be provided by SMS. You will then be able to use the tracking number to track your order by contacting the customer care team from 10am-10pm
 Egypt on the number +201272767033

email info@shipmastershop.com

You can contact us via the phone numbers above or by filling in the contact form aside.

Ship Master Shop exclusively in Turkey and Egypt. We do not currently ship to any other countries around the world.

We offer a 14 day returns policy. Items must be unworn or unused and must be in a fully re-saleable condition, in their original packaging with tags still attached. We do not currently offer exchanges however, we do offer full refunds on eligible returns and credit to use on the site. Certain items may not be returned, for instance, items that have been personalized for you, any toiletries, and refurbished items. You can read our full returns policy here.